 |
|
|
|
|
|
|
|
|
Escalation Level |
Name |
Title |
Work Phone |
Cell Phone |
|
|
|
Level 1 |
Supervisor |
On call Supervisor 24X7 |
585-697-2564 |
N/A |
|
|
|
Level 2 |
Escalation Supervisor |
Escalation Supervisor |
585-697-2493 |
N/A |
|
|
| Level 3 |
Jo Cole |
Supervisor |
256-256-1974 |
256-572-5393 |
|
|
| Level 4 |
Tom Leary |
Customer Care Manager |
781-362-5252 |
508-326-6516 |
|
|
| Level 5 |
Dan Springston |
Director |
256-382-2164 |
585-402-1319 |
|
|
