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and technology needs.

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Services
In today’s world of technology, enterprises are looking for personalized networking solutions that meet their individual business needs. Deltacom provides a complete suite of services that create the solutions our customers need.
    Data Networking & Internet Services – From Dedicated Internet Access to traditional Private Line and Frame/ATM networks to next generation MPLS VPN and Ethernet networks, Deltacom has the networking services needed to create data connectivity solutions.

    Voice Solutions – Deltacom’s Local and Long Distance voice and Conference Calling services provide a complete array of communications services needed for today’s communications needs.

    Professional Services – Add Deltacom Professional Services to Voice, Data and Internet services for project management of network audit, planning, implementation and management for complex Enterprise networking solutions.
Data Networking & Internet Services
  • Ethernet Private Line (EPL)
  • Private Line
  • Simpli-Hub Private Line
  • Frame & ATM
  • MPLS VPN
  • Dedicated Internet Access

  • Ethernet Private Line (E-Line)
    For years businesses have utilized Ethernet technology in the Local Area Network (LAN). That’s why Deltacom’s EPL service combines the reliability of point-to-point, dedicated private line with a simple, familiar Ethernet interface, ideal for your internal voice, video, and data applications.

    Deltacom’s EPL service enables your business to seamlessly upgrade legacy private line and wave networks. Flexible bandwidth allocation provides the speed and simplicity that you need to compete in today’s market.

    APPLICATIONS

    • Point-to-point or hub and spoke internal network configurations
    • Private, secure, mission-critical data transmission
    • Synchronous and asynchronous data replication
    • Real-time voice and video business applications
    FEATURES
    • Industry standard Fast-E and Gig-E interfaces
    • 10Gbps Ethernet Wave interfaces
    • Flexible bandwidth increments
    • Rapid augmentation of virtual circuit capacity
    • Service Level Agreements
    • Delivered over native Ethernet access or CPE-based TDM access
    • Installation, monitoring and management capabilities

    Private Line
    Businesses have always relied on point-to-point, dedicated private lines as a way to connect data centers and build Wide Area Networks (WANs) for highly available, secure data transfers. Deltacom’s Private Line service provides end-to-end digital transmission, ideal for your internal voice, video, and data applications.

    Deltacom’s Private Line service leverages our dedicated, enterprise provisioning team to deliver state-of-the art, self-healing network solutions. Our exceptional customer service and consultative approach to business provide the services that meet your individual company needs.

    APPLICATIONS

  • Point-to-point or hub and spoke internal network configurations
  • Private, secure, mission-critical data transmission
  • Synchronous and asynchronous data replication
  • Real-time voice and video business applications

  • FEATURES
  • Wide range of available speeds from DS-1 to OC-48 & 2.5Gbps and 10Gbps
  • Service Level Agreements
  • Diverse networking options
  • Channelized and non-channelized options
  • Installation, monitoring and management options available through Professional Services
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    Simpli-Hub Private line
    Multi-location businesses need reliable communications solutions to connect remote offices to central corporate locations. Private Line services provide the highly available, secure data transfers needed for that critical Wide Area Network connectivity. Deltacom’s Simpli-Hub Private Line service provides end-to-end digital transmission between a central corporate DS-3 site and up to 28 DS-1s terminating to distant locations, all for one low bundled rate. Simpli-Hub provides a cost effective, private connectivity solution ideal for voice, video, and data applications between locations.

    APPLICATIONS

    • Private connectivity between regional or headquarter locations and remote or branch locations
    • Hub and spoke network configurations for internal voice, data and video applications
    • Private, secure, mission critical data transmission
    FEATURES
    • DS-3 Hub with up to 28 DS-1 end points
    • Service Level Agreements
    • Diverse networking options
    • Installation, monitoring and management options available through Professional Services

    Frame & ATM
    Business agility requires networking solutions with flexibility. Deltacom’s Frame Relay and ATM services offer the robust throughput that today’s business applications demand with the flexible configuration options that IT organizations require.

    Deltacom’s legacy of integrating services makes Frame Relay and ATM services an efficient method for accessing next generation services such as IP, MPLS, and voice over data.

    APPLICATIONS

  • Internal e-mail and data
  • Data replication for asynchronous applications
  • Access to other networking services

  • FEATURES
  • Wide range of access and transmission speeds from 128Kbps to OC-3
  • Service Level Agreements
  • Installation, monitoring and management options through Professional Services
  • MPLS VPN
    Today’s businesses require access to data from many locations. Deltacom’s MPLS VPN service provides easy to manage, secure, scalable networking solutions for your internal communications.

    MPLS VPN leverages the scalability and rapid provisioning capabilities of Deltacom’s intelligent MultiProtocol Label Switching (MPLS) platform. Our proven platform allows traffic prioritization for convenient and efficient networking solutions that your business can rely on for mission-critical applications.

    APPLICATIONS

  • Internal customer records management, supply chain management and storage backup
  • Internal Voice over IP, video conferencing and e-mail communications
  • FEATURES

  • Secure, dedicated 1.5Mbps to 1Gbps ports
  • TDM or Ethernet hand off
  • Flexible bandwidth commitment rates
  • Service Level Agreements for availability, packet delivery and latency
  • Class of Service options to optimize bandwidth utilization and support delay sensitive applications
  • Efficient integration with other switched data services
  • Installation, monitoring and management options available th rough Professional Services

    Dedicated Internet Access
    For today’s businesses, reliable Internet access is no longer an option - it’s a requirement. That’s why Deltacom makes it a priority to simplify your business with high-speed Dedicated Internet Access that you can count on for your Internet-based applications.

    Deltacom’s Dedicated Internet Access leverages our extensive direct connectivity to key Internet Service Providers for greater efficiency and resiliency. Our commitment to customer care delivers rapidly provisioned, high performance solutions for today’s bandwidth intensive Internet applications.

    APPLICATIONS

  • On-line customer support
  • On-line vendor management
  • Remote employee support
  • Internet-based Virtual Private Networking
  • E-mail and Instant Messaging
  • E-Commerce

  • FEATURES
  • Dedicated 1.5Mbps to 1Gbps ports
  • TDM or Ethernet hand-off
  • Flexible bandwidth commitment rates
  • Service Level Agreements for availability, packet delivery and latency
  • Efficient integration with MPLS VPN and PRI Voice services
  • Installation, monitoring and management options available through Professional Services
  • Voice Solutions

    - Local
    - Long Distance
    - Conference Calling

    Local
    Today’s businesses balance an array of complex issues. That’s why Deltacom focuses on simplifying your communications. We offer integrated voice service packages to serve all of your locations across the Southeast. We eliminate the challenge of doing business with multiple providers and customer service departments under separate contracts and bills, including most independent territories.

    Deltacom’s Local PRI delivers full service local and local toll with a complete package of features, including 911 and directory assistance. Local PRI also provides options to integrate long distance, data and Internet services over the same access facility.

    APPLICATIONS

  • Local inbound and outbound business calls
  • Consolidation of local and long distance voice, data and Internet services
  • FEATURES

  • Local dial tone, local toll and 911 calls
  • Plans span multiple provider regions to offer a single vendor for multiple locations
  • Local directory listing
  • Calling party ID
  • Unlimited LATA-wide local calling
  • Twenty three (23) 64K clear B-Channels for circuit switched voice or data and one (1) 64K D-channel for control and signaling
  • Ascending or descending hunting options

  • Long Distance
    It’s a fact that businesses must communicate with customers and vendors that reside outside of their local calling area. Deltacom simplifies your communications solutions by offering long distance to compliment your local Deltacom services.

    Deltacom’s Long Distance service can be delivered over a dedicated PRI for customizable combinations of outbound and toll-free services. Switched services are also available for locations that don’t require dedicated facilities.

    APPLICATIONS

  • Outbound long distance calls to other business locations, vendors and customers
  • Toll-free calls delivered to your customer contact center or business locations
  • Consolidation of local and long distance voice, data and Internet services
  • FEATURES

  • Basic toll-free features including overflow and load sharing
  • Enhanced toll-free routing features including time of day, day of week, holiday, point of origination, percent allocation and menu prompt
  • Options for Toll-Free PIN Connect and Take Back and Transfer
  • Toll-free DNIS delivery and outbound caller ID
  • Outbound verified and non-verified authorization codes
  • Accommodates calling card services
  • Directory listings
  • Conference Calling
    The geographically disperse nature of today’s business has travel expenses on the rise. Deltacom offers Conference Calling options designed to promote cost-effective communications and teamwork even across long distances.

    Deltacom’s Reservationless service gives you instant access to conference calling whenever you need it. Alternatively, our Operator Assisted service uses an easy reservation process for conference calls that require increased attendee screening. Deltacom’s conference calling services meet the needs of small and large groups alike.

    APPLICATIONS

  • Host internal meetings with employees located in alternate locations
  • Host external meetings, with business stakeholders
  • Host external meetings with vendors and customers

    FEATURES
    Reservationless Service:

  • Participants dial a toll-free number and enter a conference code to join the call
  • Requires no reservations, advanced notice, time limits or operators
  • Operator Assisted Service:

  • Coordinator makes reservations in advance by phone or fax and an operator places participants into the call
  • Permanent reservations are available
  • Advanced features, like Q&A, polling capabilities, detailed summary of participants and digital recording of calls for future playback
  • Professional Services
    Every business is different. Off the shelf services don’t always meet your unique needs. Deltacom offers a suite of Professional Services to provide customizable project management for networking solutions that help businesses of any size. Professional Services address key network design, engineering, implementation and operational issues.

    Deltacom’s Professional Services span the network lifecycle from initial project audit and analysis to ongoing operational support. Deltacom’s consultants bring the technical expertise, vendor relationships and proven project management methods needed to meet your individual business objectives.

    APPLICATIONS
  • Migrate from legacy to newer technologies
  • Design and/or implement new networks
  • Consolidate disparate networks resulting from merger or acquisition
  • Management of remote network surveillance and problem resolution

    FEATURES
  • Audit existing network facilities
  • Plan networks and develop custom designs
  • Implement networks including procurement and installation
  • Manage networks with ongoing operational support



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