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Account or Login Name: email address (yourname@yourdomain.com)
Outgoing Mail Server (SMTP): smtp1.deltacom.net
Incoming Mail Server (POP3): pop1.deltacom.net
Non-Deltacom hosted - Domain MX record: mail1.deltacom.net
Deltacom hosted Domain  

Email Client Setup

General Information on POP/SMTP
POP/SMTP and MS Exchange
POP/SMTP and Netscape Mail
POP/SMTP and Netscape Messenger
POP/SMTP and Outlook Express
POP/SMTP and Mac Outlook Express V5.02
POP/SMTP and Outlook (98 and 2000)
POP/SMTP and Outlook (2002 and higher)
POP/SMTP and Thunderbird

General Information on POP/SMTP

To configure your POP (Post Office Protocol) compliant email software to retrieve email from your Welcome to Deltacom Webmail account, please follow these steps:

  1. Go to the set up section of your email software.
  2. Set the protocol (or mail server type) to POP.
  3. Change the Incoming Mail (POP) information to: pop1.deltacom.net
  4. Change your POP User Name or Account to your new User Name, including the domain name, using the following format:
  5. login name@domain name, e.g.,
    jdoe@acme.com

  6. Change your "Reply To" address to your new Welcome to Deltacom Webmail address (for example, jdoe@acme.com ).
  7. For your Outgoing Mail (SMTP) information, you may use our SMTP server address, smtp1.deltacom.net, or your ISP's Outgoing Mail server address, which you must obtain from your ISP. Note: If using our SMTP server, you must use secure authenticated SMTP.
  8. You may have the option of leaving a copy of your mail on our mail server. Please note, if you select this option and POP your mail, we can not warn you if you exceed your storage quota. Accounts which surpass storage quota will not be eligible to receive incoming mail. Welcome to Deltacom Webmail suggests deleting mail stored at your Welcome to Deltacom Webmail account on a routine basis.
  • All of your outgoing (sent) email will now contain your new Welcome to Deltacom Webmail address in the "Reply To" line of the header. All "replies" to your email will now be sent to your Welcome to Deltacom Webmail email address.
  • Note: Your password for POP mail is the same as your Welcome to Deltacom Webmail password.

    POP/SMTP and MS Exchange [top]
    To configure your POP (Post Office Protocol) compliant version of MS Exchange to retrieve email from your Welcome to Deltacom Webmail account, please follow these steps:

    1. Go to the Tool menu and click on "Services."
    2. Click on the "Add" button.
    3. Make sure Internet Mail is highlighted and click on the "Add" button (if this is your first time entering the mail program). If you are entering the mail program for the second time, click on the "Properties" button.
    4. Fill in the Personal and Mailbox Information:
      • Full name: First and Last names
      • Email address: jdoe@acme.com
      • Internet Mail server: pop1.deltacom.net
      • Account name: jdoe@acme.com
      • Password: Enter your Welcome to Deltacom Webmail password.
    5. Click on "Advanced Options."
    6. Forward all outbound mail to the outgoing mail server. Note: You may use our SMTP server address, smtp1.Deltacom.net, or your ISP's Outgoing Mail server address, which you must obtain from your ISP.
    7. Click on the "OK" button.

    POP/SMTP and Netscape Mail [top]
    To configure your POP (Post Office Protocol) compliant version of Netscape Mail (with Navigator 3.0) to retrieve email from your Welcome to Deltacom Webmail account, please follow these steps:

    1. Go to the Options menu and select "Mail and News Preferences."
    2. Within the Preferences dialog box, click on the "Servers" tab and fill in the following information:
      • Outgoing Mail (SMTP) Server: You may use our SMTP server address, smtp1.Deltacom.net, or your ISP's Outgoing Mail server address, which you must obtain from your ISP. Note: If you use our SMTP server address, secure authenticated SMTP is required. Authenticated SMTP is not supported by some older mail clients.
      • Incoming Mail (POP) Server: pop1.deltacom.net
      • POP User Name: jdoe@acme.com
    3. Click on the "Identity" tab and fill in the areas for your name and email address.
    4. When prompted to enter a password, type in the appropriate Welcome to Deltacom Webmail password.

    POP/SMTP and Netscape Messenger [top]
    To configure your POP (Post Office Protocol) compliant version of Netscape Messenger (with Netscape Communicator 4.0) to retrieve email from your Welcome to Deltacom Webmail account, please follow these steps:

    1. Go to your browser's Edit menu and click on "Preferences."
    2. Click on the "+" sign next to "Mail and Groups."
    3. Click on "Identity" and fill in the areas for your name and email address.
    4. Now click on "Mail Server" and fill in the fields with the following information:
      • Mail server user name: jdoe@acme.com
      • Outgoing mail (SMTP) server: You may use our SMTP server address, smtp1.Deltacom.net, or your ISP's Outgoing Mail server address, which you must obtain from your ISP. Note: If you use our SMTP server address, secure authenticated SMTP is required. Authenticated SMTP is not supported by some older mail clients.
      • Incoming mail server: pop1.deltacom.net
    5. When prompted to enter a password, type in the appropriate Welcome to Deltacom Webmail password.

    POP/SMTP and Outlook Express [top]
    To configure your POP (Post Office Protocol) compliant version of MS Outlook Express (the mail program for Microsoft Internet Explorer 4.0) to retrieve email from your Welcome to Deltacom Webmail account, please follow these steps:

    1. Go to the Tools menu and click on "Accounts."
    2. Click "Mail," click "Add," and then "Mail."
    3. Follow the steps of the Internet Connection Wizard.
      • Display name: Your full name (first and last name)
      • Email address: jdoe@acme.com
      • POP Incoming mail server: pop1.deltacom.net
      • SMTP Outgoing mail server: You may use our SMTP server address, smtp1.Deltacom.net, or your ISP's Outgoing Mail server address, which you must obtain from your ISP. Note: If you use our SMTP server address, secure authenticated SMTP is required. Authenticated SMTP is not supported by some older mail clients.
      • Password: Enter your Welcome to Deltacom Webmail password
      • POP Account Name: jdoe@acme.com
      • Internet Mail Account Name: (This can be anything you want.)
    4. When complete, click "Finish," and then "Close."

    POP/SMTP and Mac Outlook Express V5.02 [top]
    To configure your POP (Post Office Protocol) compliant version of MS Outlook Express to retrieve email from your Welcome to Deltacom Webmail account, please follow these steps:

    1. Go to the Tools menu and click on "Accounts."
    2. Click "Mail," click "New." If "Account Setup Assistant" opens, click "Configure Account Manually." If "New Account" opens, select Account Type POP then click "OK."
      • Account Name: (This can be anything you want, e.g., John Doe.)
      • Personal information
      • Name: Your full name (e.g., John Doe)
      • Email address: jdoe@acme.com )
      • Receiving mail
      • Account ID: jdoe::acme.com
      • POP server: pop1.deltacom.net
      • Password: Enter your Welcome to Deltacom Webmail password.
      • Sending mail
      • SMTP server: You may use our SMTP server address, smtp1.Deltacom.net, or your ISP's Outgoing Mail server address, which you must obtain from your ISP. Note: If using our SMTP server, you must use secure authenticated SMTP. This means you will need to select the option that says "SMTP server requires authentication". You do this by clicking "click here for advanced sending options."
      • Check "SMTP server requires authentication" then select "Log on using"
      • Account ID: jdoe::acme.com
      • Password: Enter your Welcome to Deltacom Webmail password.
      • Select "SMTP service requires secure connection (SSL) and "Override default SMTP port." Set the port to 465.
      • When complete, close.
    3. When complete, click "OK."

    POP/SMTP and Outlook (98 and 2000) [top]
    To configure your POP (Post Office Protocol) compliant version of MS Outlook (98 and 2000) to retrieve email from your Welcome to Deltacom Webmail account, please follow these steps:

    1. For initial setup: go to the Tool menu and click "Services."
    2. Click the "Add" button.
    3. Make sure Internet Mail is highlighted and click the "Add" button (if this is your first time entering the mail program). If you are entering the mail program for the second time, click the "Properties" button.
    4. Fill in the Personal and Mailbox Information:
      • Full name: Your full name (first and last name)
      • Email address: Your Welcome to Deltacom Webmail email address
      • Internet Mail server: pop1.deltacom.net
      • Account name: jdoe@acme.com
      • Password: Enter your Welcome to Deltacom Webmail password.
    5. Click on "Advanced Options."
    6. Forward all outbound mail to the outgoing mail server: You may use our SMTP server address, smtp1.Deltacom.net, or your ISP's Outgoing Mail server address, which you must obtain from your ISP. Note: If you use our SMTP server address, secure authenticated SMTP is required. Authenticated SMTP is not supported by some older mail clients.
    7. Click on the "OK" button.

    POP/SMTP and Outlook (2002 and higher) [top]
    To configure your POP (Post Office Protocol) compliant version of MS Outlook (2002 and higher) to retrieve email from your Welcome to Deltacom Webmail account, please follow these steps.

    1. Select "Tools" and then "E-mail Accounts" from the File Menu
    2. Select "Add a new email account" in the next window under the "Email" Section, and select the "Next" button
    3. At the E-Mail Accounts window, select POP3 as your server type. Click "Next"
    4. In the E-Mail Accounts window, fill out all information completed as follows:
      • Your Name: Enter your name here.
      • E-mail Address: jdoe@acme.com
      • Incoming mail server: pop1.deltacom.net
      • Outgoing mail server: smtp1.Deltacom.net
      • Username: jdoe@acme.com
      • Password: Enter your Welcome to Deltacom Webmail password.
    5. Before clicking next, select the "More Settings..." button.
    6. The "More Settings..." button loads a new window with four tabs.
    7. Select the "Outgoing Server" tab.
    8. Select the checkbox that reads "My outgoing server (SMTP) requires authentication."
    9. Click on the Advanced tab.
    10. Check both boxes labeled "This server requires an encrypted connection" (one for incoming, one for outgoing).
    11. Click Ok to verify these settings
    12. Click "Next" on the E-Mail Accounts window.
    13. Click "Finish" to complete account setup.

    POP/SMTP and Thunderbird [top]
    To configure your POP (Post Office Protocol) compliant version of Mozilla Thunderbird to retrieve email from your Welcome to Deltacom Webmail account, please follow these steps.

    1. Go to the Tools menu and click on "Account Settings".
    2. Click "Add Account"
    3. Choose "Email Account".
    4. Click "Next".
    5. Follow the steps of the Account Wizard.
    6. Under "Getting Started", fill in the following information:
      • Your Name: Your full name (e.g. John Doe).
      • Email Address: jdoe@acme.com
      • Type of incoming server: POP
      • Incoming Server: pop1.deltacom.net
      • Incoming User Name: jdoe@acme.com
      • Account Name: Any name to identify the account (e.g. Welcome to Deltacom Webmail).
    7. Finish the Wizard and then choose "Outgoing Server (SMTP)" from the menu on the left of the Account Settings Page.
      • Server Name: smtp1.Deltacom.net
      • Select the checkbox for "Use name and password".
      • User Name: jdoe@acme.com
    8. For "Use secure connection", choose "SSL".
    9. When finished, click "Ok".
    10. When prompted to enter a password, type in the appropriate Welcome to Deltacom Webmail password.

  • Microsoft®, Outlook® and Outlook Express® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

    Netscape® and the Netscape N® and Ship's Wheel logos are registered trademarks of Netscape Communications Corporation in the U.S. and other countries. Netscape MessengerTM is also a trademark of Netscape Communications Corporation and may be registered outside the U.S.

    Eudora® is a registered trademark of the University of Illinois Board of Trustees, licensed to QUALCOMM Incorporated. QUALCOMM.